Terms of service

Terms of Service

Last updated: November 2, 2026

Welcome to Scentkind. These Terms of Service govern your access to and use of https://www.scentkind.us and any purchases made through our online store.

By visiting our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Scentkind

Scentkind is an independent online retailer offering cosmetics, makeup, skincare, and beauty products from third-party brands.

We are not a cosmetics manufacturer, brand owner, or official representative of the third-party brands whose products may be offered on our website.

All trademarks, brand names, logos, and product names belong to their respective owners and are used solely to identify the products offered.

2. Eligibility and Website Use

You agree to use our website only for lawful purposes and in accordance with these terms.

You must provide accurate and complete information when placing an order or creating an account.

You may not use our website in any way that could damage, disable, or interfere with its operation or compromise its security.

3. Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and other information.

However, product packaging, appearance, ingredients, and other details may vary depending on the manufacturer or supplier.

Customers should review product labels, ingredient lists, warnings, and usage instructions before using any cosmetic or personal care product.

If you have concerns about an ingredient or possible allergic reaction, consult an appropriate healthcare professional before use.

4. Pricing and Payment

All prices are displayed in the currency shown on our website.

Prices, promotions, and product availability may change without prior notice, subject to applicable law.

Payment must be successfully completed before an order can be processed.

We use payment service providers to process transactions. Payment information is handled according to the applicable payment provider's terms and privacy practices.

5. Orders and Acceptance

After placing an order, you may receive an order confirmation email.

An order confirmation does not necessarily mean that the order has been finally accepted if further verification is required.

We reserve the right to cancel or refuse an order where permitted by law, including in cases of suspected fraud, payment issues, pricing errors, or product unavailability.

If payment has been collected for an order that is cancelled, an appropriate refund will be issued.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days.

After dispatch, estimated shipping time is generally 2–5 business days.

Estimated total delivery time is approximately 3–8 business days.

Standard shipping costs $6.50. Orders of $35 or more qualify for free standard shipping.

These delivery timeframes are estimates and are not guaranteed delivery dates.

Our shipping location is:

302 Summit Cir
Houston, PA 15342
United States

Additional shipping information is available in our Shipping Policy.

7. Returns and Refunds

Customers may contact us within 30 days of receiving their order to request a return or report a product issue, subject to applicable law.

Defective, damaged, or incorrect products will be reviewed and handled in accordance with our Return & Refund Policy.

For eligible change-of-mind returns, customers are responsible for direct return shipping costs unless applicable law provides otherwise.

Certain sealed cosmetics may be subject to hygiene-related return exceptions where permitted by law.

Nothing in these terms limits mandatory consumer rights.

Please review our Return & Refund Policy for full details.

8. Intellectual Property

All content on our website, including original text, website design, graphics, and other materials created by Scentkind, is protected by applicable intellectual property laws.

Third-party trademarks, logos, and product names remain the property of their respective owners.

You may not reproduce or distribute our original website content without prior written permission, except as permitted by law.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the content, policies, or practices of third-party websites or services that we do not control.

Your use of third-party services may be subject to separate terms and privacy policies.

10. Limitation of Liability

To the extent permitted by applicable law, Scentkind shall not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these terms affects mandatory consumer protection rights or statutory remedies.